Terms and Conditions

 

Welcome to Siloam Artisan Soap! These Terms and Conditions outline the rules and regulations for the use of our website. By accessing or using this website, you agree to comply with these Terms. If you disagree with any part of the terms, please do not use our website.

1. General Information

This website is operated by Siloam Artisan Soap. Throughout the site, the terms “we,” “us,” and “our” refer to Siloam Artisan Soap. We offer this website, including all information, tools, and services available, to you, the user, conditioned upon your acceptance of these terms.

2. Products and Services

  • All products listed on this website are handcrafted and may have slight variations in color, shape, and size.

  • Product descriptions, pricing, and availability are subject to change without notice.

  • We reserve the right to modify or discontinue any product or service without prior notice.

3. Pricing and Payments

  • All prices listed are in [currency] and include applicable taxes unless otherwise stated.

  • Payments are processed securely through our approved payment gateways. We do not store your payment details.

  • Coupon codes and discounts must be applied at the time of purchase and cannot be added after an order is placed.

4. Shipping and Delivery

  • Orders will be processed and shipped within the specified time frame mentioned during checkout.

  • Delivery times are estimated and may vary based on your location.

  • Customers are responsible for providing accurate shipping information. Siloam Artisan Soap is not responsible for delays or losses caused by incorrect addresses.

5. Returns and Refunds

  • Due to the nature of our products, we do not accept returns for opened or used items.

  • Refunds or replacements may be issued in case of damaged or defective products. Please contact us within 7 days of receiving your order.

  • For more details, refer to our Refund Policy.

6. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Siloam Artisan Soap and is protected by copyright laws.

  • You may not reproduce, distribute, or use any content without prior written permission.

7. User Responsibilities

  • By using this website, you agree not to engage in any activity that disrupts or interferes with the functionality of the site.

  • You are responsible for maintaining the confidentiality of your account and password.

  • Any unauthorized use of the website or its content may result in termination of your access.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Liability Disclaimer

  • Siloam Artisan Soap is not liable for any allergic reactions or sensitivities caused by our products. We recommend performing a patch test before use.

  • We are not responsible for delays, interruptions, or errors in website functionality caused by external factors.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes will be resolved in the courts of law 

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: sales@siloamsoap.com